Terms of service

G’day, mate! Welcome to Ripper Paper Pty Ltd, your fair dinkum, true-blue, Australian-made household goods supplier. By visiting our site or placing an order, you’re agreeing to the following terms (which, let’s be honest, are pretty reasonable). So grab a cuppa, take a seat (on something comfortable), and have a quick read.

1. General

1.1. These Terms of Service (ToS) cover your use of our website and your purchase of our ridgy-didge Aussie toilet paper and facial tissues. We don’t mess around with dodgy terms, so no worries here.

1.2. By browsing our website or ordering products, you’re agreeing to stick to these ToS, just like we stick to the good stuff (aka quality paper).

1.3. We might update these ToS from time to time, so check back whenever you need a good laugh—or some light toilet reading. 

2. Ordering & Payment

2.1. Orders are placed through our website www.ripperpaper.com.au, and payment is due at checkout. Don’t worry—your payment info is safer than a kangaroo in a fenced-off paddock.

2.2. All prices are in Aussie dollars (because we’re proudly Australian, duh!). Don’t worry, we won’t try and sneak in an “emu tax.” What you see is what you pay.

2.3. We accept the usual suspects: credit cards, debit cards, and PayPal. Sorry, no bartering for gum leaves or Tim Tams.

3. Delivery

3.1. We ship across Australia, from Bondi to Broome, and everywhere in between. Whether you’re in the big smoke or out bush, we’ll get your loo rolls to you.

3.2. Expect your order to arrive in 3–7 business days, depending on how close you are to civilisation. If it’s taking too long, maybe check if a wombat’s sitting on it.

3.3. If the delivery’s a bit wonky or doesn’t show up, let us know, and we’ll sort it out faster than a kangaroo on a trampoline.

4. Returns & Refunds

4.1. If your toilet paper isn’t up to scratch (pun intended), you can return it within 7 days, no questions asked. Fair dinkum. 

4.2. We don’t accept returns if you’ve already used the paper—let’s keep it hygienic, folks!

4.3. Refunds are processed within 5–7 business days from the time your stock arrives back into our warehouse. If the return is ridgy-didge, we'll make sure the dosh gets back to you quicker than you can say “crikey!”

4.4. Take a squiz at our Returns Policy page for more info! 

5. Product Quality

5.1. We take pride in our Aussie-made paper—it’s softer than a koala’s belly and stronger than a crocodile’s bite (not that we’ve tested that).

5.2. If you reckon there’s a problem with the quality, reach out and we’ll either fix it or send you some replacement rolls. Easy as.

6. Limitation of Liability

6.1. We’re good, but we can’t control everything. If the website’s down or your order is delayed, we’ll do our best to fix it. However, we won’t be held liable for issues out of our hands—like your dog eating the delivery.

6.2. You use our website and products at your own risk. If your dunny gets blocked, we’d recommend calling a plumber, not us!

7. Contact Us

7.1. Need help? Got questions? Want to chat about the weather? Flick us an email at admin@ripperpaper.com.au. We’re as friendly as a mob of kangaroos at sunrise.

By using our website and placing an order, you’re confirming that you’ve read and agreed to these Terms of Service. Thanks for supporting Australian-made! Now go on, enjoy your new toilet paper and let the good times roll!